Frequently Asked Questions

  • I am unable to access the login portal.

    Bookmark the link to your login page (https://courses.theccld.com) in your browser. That was you wont need to search through your email.

  • I clicked the forgot password button and entered my email, however I am not seeing the link the reset my password.

    Check your spam folder, some students have reported the email being flagged as spam. Additionally, it may sometime take up to an hour to receive the reset link based on server traffic.

  • I am seeing 83% on my course completion and I already submitted my assignment.

    You will 83% because your assignment is being reviewed. The course would not progress until the review has been completed and approved.

  • I am unable to upload my assignment

    Please email the assignment to [email protected] and it will be uploaded on your behalf.